Careful –– they stress their "free returns" but if the product is not delivered at Shopbop within 15 days of the customer receiving it, you are charged $10 for the return. This is pretty outrageous, especially since the customer has no control (or knowledge of) how quickly it will be shipped back. If they are going to have 15 day returns, it should be calculated based on when you ship it back –– not when they receive it. I sent an item back 10 days after receiving it, and it took a week for them to receive it, so they're going to charge me $10. Super shady business practice. Never ordering from them again!
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Shopbop is the global online retail destination for style inspiration and discovery, offering women all over the world a comprehensive hand-picked selection of ready-to-wear and accessories from over 1,000 established and emerging designers. Debuting new arrivals, compelling editorial content and styling guidance daily, Shopbop provides world class customer service and fast, free global shipping worldwide. Shopbop is part of the Amazon.com Inc. group of companies.See more
