This email I received from them says it all. I have made many purchases from Shopbop that were not returned. They have lost my business for life. Nordstrom would NEVER treat their customers like this!Dear Shopbop customer,We’ve noticed that you have returned the majority of your purchases from us in the past 12 months. We are hoping we can work with you to improve this pattern, because it could result in your account becoming subject to additional fees. If you're having trouble finding the right sizes and styles, our 24/7 customer service team is happy to point you in the right direction, and they're only a call or email away.We hope we will see a decline in returns from you following this note. If not, you may receive further communication from us, explaining the conditions under which your account could be subject to a modified returns policy, which includes a built-in Returns Penalty Fee for each item you return to Shopbop | East Dane.If you have any questions, please don't hesitate to contact us.Thank you,Shopbop | East DaneCONTACT US!24 hours a day, 7 days a week.US & Canada: 1-877-SHOPBOP (1-877-746-7267)Other Countries: 1-608-270-3930
Claim your business profile now and gain access to all features and respond to customer reviews.
Shopbop is the global online retail destination for style inspiration and discovery, offering women all over the world a comprehensive hand-picked selection of ready-to-wear and accessories from over 1,000 established and emerging designers. Debuting new arrivals, compelling editorial content and styling guidance daily, Shopbop provides world class customer service and fast, free global shipping worldwide. Shopbop is part of the Amazon.com Inc. group of companies.See more
