This feels like a scam! I bought a large overall on sale and paid €7 for shipping. Although this is an English brand, the item was shipped from China, which seemed odd, but I thought it might be an exception. It took an incredibly long time to arrive, well past the estimated date. When it finally arrived, it was labeled as large, but it didn’t fit me (I ordered one size up to ensure it wasn’t tight) nor my friend who wears medium. Since it was on sale, returning it wasn't an option. I contacted them about the factory defect, and while they accepted the return, I had to pay for return shipping, and the refund wouldn’t include the shipping cost I paid to receive it. If this isn’t a scam, I don’t know what is. Shame on them.
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Cider is a globally-minded, social first fashion brand. We ship anywhere possible, and make clothes for a new generation. At Cider, you are also making the industry less wasteful. We are committed to a pre-order model, only producing specific styles we know people want in controlled amount. Together, we can make a zero-inventory future possible.
