Agree with the other reviewers - this is a terrible brand wrapped in nice packaging. Their customer service is atrocious and their policies are very unfriendly. And frankly the quality of their clothes have taken a nose dive in recent years. TheRealReal will no longer resell their items. By way of further example regarding their customer service I decided to use their "HandMeDoen" service so that I could move on from a gently worn dress. They said that the dress had been "clearly altered" but the him was just tacked up and could have been let down again easily. I told them I would gladly pay for them to return it to me so that I could do this myself, but they absolutely refused and said that they would "be responsible for repurposing it" - which is such nonsense and meaningless to me. So now I am out an expensive dress and will never purchase from the brand again.
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Thoughtfully designed clothing by women, for women. We create elevated everyday pieces, inspired by our nostalgia for the California of past decades. We sell ex
