I am extremely frustrated with the customer service. They provide no real assistance, only repeating empty phrases about escalating issues. My order has not moved for five days after being handed to the courier, and contacting customer support has yielded no results. I plan to escalate this matter further as I feel cheated.
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Shopee is an e-commerce platform headquartered in Singapore under Sea Group, which was founded in 2009 by Forrest Li.