The blocking feature has been disabled for several years, putting the safety of users at risk. As a seller, I recently encountered a troublesome buyer who harassed me after receiving a product that did not meet her expectations. Not only did she leave a one-star review, but she also continued to blame me for all her issues and even threatened me with harmful comments. The return address linked to this transaction is my home address, and I had no way to block this buyer. The support team advised me to appeal to the relevant department, which requires a review process that takes about five working days. This platform no longer ensures the safety of its users, and it will become increasingly unsafe if harassment continues unchecked.
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Shopee is an e-commerce platform headquartered in Singapore under Sea Group, which was founded in 2009 by Forrest Li.