Their advert was for a particular brand name. What I received was an imitation of the original product ie same packing etc. They responded within 24 hours asking for photo of product which I sent. They offered to replace it. However on 2 separate occasions they have avoided confirming whether my replacement was going to be the original product. I have since asked 4 times regarding their returns policy and when to expect my refund. Since then they have not responded.
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