I recently updated my previous review. The service claimed they would investigate my concerns, but I have not heard anything about the faulty and potentially dangerous iron. I reached out again this morning, and if I don't receive a response or a refund, I will escalate this matter to trading standards. It's a complete mess, and I wish I had ordered from a different platform! I bought a 3 in 1 iron, and as soon as I plugged it in, my electricity went out. After fixing the issue, I tried using the iron again, and the same thing happened. I live in a new home, and this is the only time I've experienced electrical problems. I contacted the service, and they said they would speak to the manufacturer. A week later, I requested an update, but their response felt dismissive. I sent another email, and it has been a while without any reply. Why would they sell a product if they seem unable to handle returns for faulty items, especially when it should be covered under consumer rights? I will never shop here again, regardless of any deals they may offer!
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