I was browsing a local farm shop's website to compile a complete Christmas food order for collection. They had a 10% discount available with a code, so I added items to my basket and applied the code to see if it worked. Suddenly, the checkout system submitted my order without my consent, despite not being ready to finalize my purchase. I hadn't completed my shopping, hadn't entered any personal details like my address or payment information, and certainly hadn't agreed to make any payment. It felt like a violation, as if I had been robbed. I contacted the farm shop, and they were kind enough to refund me. I truly believe in karma, and I hope those involved with the checkout system face consequences for this frustrating experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
