I made a purchase through Shoppay. I contacted the company I received my product through for a refund which they did back to Shoppay. I have been contacting them for weeks regarding my money. They at first claimed I need to reach out to the manufacturer. When I explained that I did, they then claim that any refund they receive will be applied to any payment set up for this order. Previous payments were already made to them so I should be receiving 75% of my refund back. They just continue to same me the identical message saying to contact the manufacturer, so basically they have kept my refund. I will never use them again for anything.
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