I had a very disappointing experience ordering online. I placed an order for a perfume on November 18, 2025, and as of January 16, 2026, I still have not received my order or a refund. Despite numerous attempts to contact customer service, I only received vague responses indicating they were looking into it. I have an email confirming the issue is on their end. It's incredibly frustrating. Should I consider legal action? Any advice?
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