Today I had oral surgery at Centenary Hospital In Scarborough Ontario. I got my prescriptions filled at the shoppers drug Mart on site to save having to drive to my pharmacy when I was feeling lousy.Half an hour into my drive home I got a call from shoppers drug Mart. Did I receive my medication for pain?I don’t know. I’m driving on the highway. Did I pay for my medication for pain? Yes, but you left it here.No, I took the stapled bag with my medication’s from your pharmacy stuff page for my order and left.While your pain medication was in another bag.I was not given another bag.So you have made a mistake and charged me for medication I did not receive and was not given. I am half an hour away and unable to return in the snow. Well, if you get well, what’s the nearest shoppers drug Mart? I told him.He told me I had to arrange with them to have my pain medication transferred. I don’t deal with the store. I said well, what are you going to do about this because I don’t deal with the store I don’t know anyone there.Could he not just fax me or text me or email me a copy of my partially filled prescription?Or text fax or email it to my pharmacy. Not something that they do, He stated.Asked to speak to the manager.Was on hold for over 15 minutes which point I hung up.How irresponsible,
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