shopping.myus.com

My honest review of this company

My honest review of this companyGuys, I want to share my many years of experience with this company. I’ve made several transactions with them over the years. Some parcels indeed went smoothly. But keep in mind: as soon as anything goes even slightly off plan—special requests, specific questions about the goods—they will squeeze every last cent out of you.Here are my cases:Case 1.I received a shipment and asked them to return it. One of their representatives told me that since I didn’t need the product, he had disposed of it. But I never asked them to throw it away —I specifically asked them to return it. When I requested proof, such as a protocol or documentation confirming disposal, he admitted there was none. I strongly suspect this person simply stole my goods and claimed they were disposal. I ended up losing $270.Case 2.I needed to send a parcel within the UK. They charged me an additional fee of nearly $45, saying it was because the shipment contained perfume and was classified as dangerous goods. To verify this, I later contacted the actual carrier who transported the package. The carrier confirmed to me directly that no such surcharge applied, since it was being shipped via ground delivery. In other words, they lied just to extract extra money from me.Case 3. (the worst one)I received another parcel and again requested a return to the sender. They deliberately dragged the process out. For weeks, I would send inquiries and only get generic template replies instead of clear answers. They stalled until the storage period expired. Earlier in the process, they reassured me—“we’re working on it, we’ll handle your request, we’ll ship it soon.” But once the storage deadline passed, their response changed: “We won’t be sending it anymore, now you owe us money.”This has been going on for almost 3 months now. Imagine: a logistics company unable—or rather, unwilling—to return a parcel for three months. And now they’re trying to put the blame on me, just to squeeze more money out. In the end, it seems that they will simply keep my goods "hostage" and then take them for themselves again.⸻⚠️ My conclusion: Please, never in your life use this company. Some transactions may go through smoothly, but the moment you need their help with anything out of the ordinary, they will find a way to profit off you—dozens or even hundreds of dollars at your expense. They will do everything possible to drain you.I don’t want to advertise other companies, but I strongly urge you: go with someone else. Never use this service. I hope this saves someone money.

Date of experience: Aug 18, 2025