It's been 6 weeks since my package was received by US and it has still not been delivered. Every step of the process has been absolutely aweful. 1. When they received the package, they valued it at double the retail price (meaning I would be much more on import taxes). I contacted them within a few minutes of this happening so that they could correct it before shipping, but they went ahead anyway and said that I didn't contact them soon enough!2. When the package landed in my country, it was held by customs and ultimately returned by to the US due to lack of document. MyUS then contacted me to say I had to provide additional document because my address is a "medical services company", which is completely incorrect (it's a residential condo with no businesses). 3. The package has still not been delivered, and the order has disappeared from my client dashboard. Basically, the package is gone and I've paid for nothing. This is completely unacceptable service. My package is gone, my money is gone. Disgusting. AVOID THIS COMPANY AT ALL COSTS.
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