Covid issues exposed how bad they are.They decided to turn off chat support during this global pandemic. We constantly get emails taking about how they are going to do better and have a 7 day delay yet I have had my items frozen now for 22 days. No phone number, opening a ticket does nothing, no chat support, sending an e-mail just opens another ticket that does nothing.DO NOT USE THEM..... times like these show you want a company is made of and its simple, they are made up of terrible leadership. Simple solution.... 1) hire people to do chat support for home2) Work 24/7, no package should go unprocessed over a weekend. That time should be used to catch up3) Quit saying sorry and fix the issues
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