If I could give zero stars right now I would 😏I have been a MyUS customer for about 2 years and have always been pleased with the service, specifically the customer service and efficient shipping. However, I have been emailing this organization for the past 14 days regarding shipments they have in the awaiting action suite when invoices have been submitted. I understand we are in the midst of dealing with a pandemic but the fundamentals of customer service should not be lost in these times. There has been no acknowledgement to my emails when they advertise someone will get back to you within 24 hours. They have even turned off the online chat feature.... unbelievable!!!
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