shopping.myus.com

MyUS = MyUseless!!!

Disgusting fraudulent company!PLEASE DO NOT SUPPORT! You will pay to be aggravated,lied too and money stolen from you as packages gets lots, misplaced not checked in like promised between 4-10 days. The result of myUs delays in checking packages in makes the return policies of big companies like amazon run out before you are in the need to return a product for what ever reason so you as the customer looses money. My package was in review then cleared for sending and on 24th of Aug i was told that my package will only be sent in January 2021. I tried to contact and have item returned as soon as i was told about this 4 month hold on delivery where i still have to pay the monthly fee of $7 to myUs. It was not in my control to have had this sorted out before the 30day return policy expired. Now that i am keeping myUs liable to communicate with amazon to have items returned so i can get a refund or myUs needs to refund me and keep my package they block and delete messages on facebook so the other clients dont see hoe bad this company is. Its alway blamed on covid or someone will contact you shortly or please reply in private message..... why?? Cause its easier to silence clients then to take responsibility and provide the service you are paying for. MyUs has NO customer service!!! You can not reach them on any of the contacts supplied. The only way of maybe getting hold off them is thru facebook.Read thru myUs post,comments on facebook before joining! Save your money or go to other companies that offer the same service even if they are more expensive on monthly fees. This company is so ridiculous that they will engage with some clients on facebook with sarcastic responses. We have the right to query your work ethics,service and where our paid for items are! MyUS = MyUseless

Date of experience: Sep 01, 2020