My package was delivered to MyUS by DHL on 19 November. It is 10 days later and MyUS has not booked it into their system yet. The package is untraceable and several follow up requests on all the MyUS support channels fall on deaf ears. No feedback whatsoever. I have sent them the waybill number, invoice, proof of delivery so many times. It seems like they have lost my package and don't want to own up to it.
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