According to their website they can ship dangerous goods (LiFePo4 batteries) so I decided to use them to ship my batteries to Trinidad. They received my package and after one week waiting, I got an email that I need to provide additional documents. I received the email on Friday so I had one and a half business days to respond, or they will destroy my package?!Thanks to my vendor I managed to provide the required documents then I got several emails to resend them. All the communication was slow and already three weeks have passed so I told them to send the batteries to another company if they cannot ship them to my country. I had to pay $161 shipping fee! Terrible company that I would never use again.
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