I purchased a coffee just before the new year, and now it's January 15 without delivery. I reached out to customer service on January 8, but I haven't received any response since then. After waiting another week, I contacted them again and was told my email went to some place they couldn't access, and that my order hasn't been dispatched yet. If you're having trouble fulfilling orders, just communicate with your customers. I won't be buying from them again; it's a waste of time.
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