Name: shoppng.uk
Telephone: 000000000
Rating: 1.3

Michelle Coleman Guest

Order Delayed and Poor Communication

I purchased a coffee just before the new year, and now it's January 15, yet the coffee hasn't been delivered. I reached out to customer service on January 8, but I haven't received any response since then. After waiting another week, I contacted them again, only to be told that my email was lost somewhere and that my order hasn't been dispatched. If you're having trouble fulfilling orders, it's important to communicate with your customers. I won't be purchasing from them again—it's a waste of time.

Date of experience: Jan 15, 2026

AB75 Guest

2 months ago

Terrible customer service experience

I purchased a coffee just before the new year, and now it's January 15 without delivery. I reached out to customer service on January 8, but I haven't received any response since then. After waiting another week, I contacted them again and was told my email went to some place they couldn't access, and that my order hasn't been dispatched yet. If you're having trouble fulfilling orders, just communicate with your customers. I won't be buying from them again; it's a waste of time.

Date of experience: Dec 31, 2025

Alvina Sanders Guest

3 months ago

Simply unacceptable

Simply unacceptable. They claimed my item was dispatched and provided a false tracking number. I placed my order on November 16 and received it on November 29. On a positive note, I did get prompt responses from customer service, though not always accurate. Save yourself the stress and AVOID.

Date of experience: Nov 16, 2025

Cathleen M. Guest

4 months ago

Coffee arrived, but trust is gone

I revised my initial comment, as I thought this was a scam due to odd communication with the business. Fortunately, our coffee did arrive, albeit later than expected. However, I noticed online that this business may be closing down, which is quite confusing. I personally won't trust them again.

Date of experience: Oct 28, 2025

TF Guest

4 months ago

Avoid at all costs

AVOID giving your hard-earned money to this business; they are dishonest. According to official sources, the company has ceased trading as of October '25, yet they continue to accept orders and payments. You can figure out the implications.

Date of experience: Oct 26, 2025

AB Guest

5 months ago

Extremely poor website experience

Extremely poor website experience. Avoid using this service, as your items will likely never arrive, and refunds are unlikely. If they do arrive, expect to wait over four weeks. They do not respond to emails and show no concern once they have your money! I'm currently initiating a chargeback on my credit card.