I purchased a coffee just before the new year, and now it's January 15, yet the coffee hasn't been delivered. I reached out to customer service on January 8, but I haven't received any response since then. After waiting another week, I contacted them again, only to be told that my email was lost somewhere and that my order hasn't been dispatched. If you're having trouble fulfilling orders, it's important to communicate with your customers. I won't be purchasing from them again—it's a waste of time.
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