UPDATEAfter making my case to the support team I was provided a pre paid DHL return label. The return has been shipped today I’ll wait and see until I have my money back but satisfied by the response. Maybe include that prepaid label with the email confirming return approval instead of having this chatbot replying that you don’t provide any QR code or pre paid label. The delivery went well no package damage. I didn’t open the original box so can’t say if the headset worked well or not.>>>>>>>>>>>>>>>>>>I bought a Bluetooth headset oneodio A10 from Shopsta €105. My son wanted another headset so I tried to return this one. No return label and AnPost won’t send outside Ireland anything with a lithium battery; it would have been €20 still. DHL best price was €65. I am better off keeping the item now. Return policy ZERO.
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