shoptownboutique.com

2.7
2.7 Based on 11 reviews

...

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Chuck Wilson
Steer clear from this seller

Do NOT purchase from this seller. The items on their website do not reflect the quality of what you will receive. I ordered two cardigans for a friend, knowing I could return them if they didn't fit. Unfortunately, neither fit as they are not true to standard sizes. The vendor tried to negotiate to avoid processing a refund for an unsatisfactory item. Their policy clearly states that returns must be made within 30 days for a refund on unworn items in original packaging. I informed them the same day I received the garments that they did not fit. Even their size chart does not match global standards. I had to file a claim with my credit card to get my money back, and then they finally sent me a return shipping label while asking me to cancel the claim in exchange for a refund. I returned the items in their original condition, and the issue was finally resolved.

1
Date of experience: Jun 10, 2024

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