Review Time
I placed an order on November 2 and have been left waiting for a long time. The package has reached the US but has not moved for 15 days. The website claims it is in the US, but that's misleading since it ships directly from overseas. The contact number is unresponsive, just ringing endlessly with a strange voicemail.
I placed an order on November 2 and have been waiting a long time. The package arrived in the US but hasn't moved for 15 days. The website indicates it's in the US, which is misleading as it ships directly from overseas. The contact number just rings endlessly with an unusual voicemail.
This company is a total disaster. I received two different tracking numbers; the first one was useless. The second one didn't update for six days, even though I was told it would arrive in three days. They ignored my emails for assistance, so I contacted the payment service and got a refund. Now they respond to emails again, but with rude comments implying I'm trying to cheat them! I suggested they seek compensation from the courier for the lost package and that I'm entitled to a refund for an undelivered item, only to be told I should apologize and never shop with them again. Their customer service skills are nonexistent! I'm still without my item! I would steer clear of this company!
I am extremely pleased with my shopping experience. The ordering process was smooth and easy, and I found exactly what I wanted without any hassle. Shipping was quick, and the items arrived well-packaged and in perfect condition. I absolutely adore the cardigan I ordered—it's high-quality, stylish, and fits perfectly. The customer service was responsive and helpful when I had a question about my order. Overall, a reliable and professional online store—I'll definitely be ordering again!
I ordered in December 2024 and paid for express shipping. It's already March 2025 and I still haven't received the item. I wasn't informed that express shipping would mean an expected delivery date of a year later. Does this store even exist?
I forgot to apply a discount code after my purchase. I emailed the company about it, and they happily added it for me. All my questions were answered quickly, and the package arrived on time. Most importantly, my cardigan is just wonderful!
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