Sharing a recent experience for transparency.
I placed an order with Vibn that had a stated 5–15 business day processing time. After the window passed, I followed up multiple times but couldn’t get a clear shipping date. The order stayed in a “processing queue” with no confirmed timeline.
After several emails and formally requesting either shipment or a refund, they eventually cancelled the order and issued a full refund.
In the end I got my money back, but the process took a lot of follow-up and there was no proactive communication from the company about the delay.
If you’re ordering, just be aware that processing times may extend beyond the advertised window.
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Vibn is a leading mystery box brand established in 2019 delivering curated vintage and streetwear pieces from top brands — all for a fraction of retail. With over 75,000 boxes shipped worldwide, each box is handpicked by our team to make shopping for vintage effortless, exciting, and unique.
