shopyourway.com

FRAUD AND SCAM

FRAUD! I bought a water filter for my fridge at Sears appliance in January. I didn’t have my Sears card With me so manager called it in. It took a really long time to charge the $58 filter to my Sears card, tons of questions to answer. Then I didn’t get a bill from Sears so I stopped in to pay my bill in February. They said I could pay right there. Got a receipt and a cancelled check. I had been getting what I thought we’re credit card offers from Shop Your Way, which I just tossed. Then I opened one and saw that it was a bill fir $58 and $60. I called immediately, spoke with Karen. She looked and said their records showed I had indeed paid Sears in full. Shop Your Way had taken over Sears card. No one told me in my contacts when I bought and paid for my filter. Her records showed I owed $0.00. Great bit them she asked me to pay $5! I asked why should I give you $5? For what? Her response was to ask me for $3!!! I said no. Then I got another bill for $3 I think. I called, spoke to Jennifer. She looked up my record and said I didn’t owe anything it would I send $5. No I said, I don’t owe you any $. Then she asked for $2. I got upset. She told me she would take care of it, that she changed the record. Great I said. Then I got another bill for $3 and a late charge. I called again and told the call employee to stop this scam. This is fraud. She wanted to drag me through another 30 minutes of looking up my bill, eventually telling me the records showed I owed nothing, etc. I said no, here is my name, this is fraud, you are trying to make me give you $ so you don’t wreck my credit rating. FRAUD AND SCAM. She kept insisting she had to look it up to help me. No, I have my name and said to stop contacting me. Still the bills come. I think the next one was for $3 PLUS late fees! Unbelievable. More bills, then a letter saying my bill was reported to TransUnion Credit. I will never give this CRIMINAL organization a dime. It’s like they hold your credit fir ransom. I wonder how much they’ve racked in getting innocent people to pay them $5, $3, $2???. Each time you call to straighten it out, you get dragged through a bunch of questions you’ve answered and then some they ask so you will be scared about them collecting information on you. Trying to use up your time, drag you through their process, make you wait, listen to them give their speech, ask for money even though you owe nothing and then unless you give them money, they will keep billing, make you callI again, send more bills. I sent a letter to the Federal Trade Commission. I am sending a copy of this to each of the credit companies. Credit Karma already has an email. This is one of the sickest scams where they harass you for $ in every way possible. Thank God I kept my receipt and my cancelled check. One credit esker said it was like Medicare Fraud where a fraud ring bills a huge number of people # of people for a small amount and Medicare pays because it’s so small. The fraudulent company makes millions if the do it enough. Truly evil. Check review sites, you’ll see the words scam, scamming, scammer over and over. One can write the company and start having to do it l over and over by mail instead of telephone. No way to email them because they want the process to be as time consuming as possible unti you give in and give them $5 or maybe settle your “late fees” for even more$. What makes people do things like this? I read also that their rewards were impossible to collect on, same kind of scam. I hope they get shut down. Citibank should divest from this crooked operation. Or else Citibank should be reported for fraud to Federal Banking oversight. DO NOT USE SHOP YOUR WAY FOR ANY REASON! RUN!

Date of experience: Jun 10, 2020