showcasecinemas.co.uk

2.4
2.4 Based on 130 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
CB32
Terrible service experience.

I attended a Bollywood film and had a terrible experience. The volume was turned down so low that I could hear others around me, the subtitles vanished during the film, and the lights were turned on about 15 minutes before it ended. When I spoke with the manager, he claimed there was a complaint from the neighboring screen regarding noise, despite the film having been running for over two weeks. The manager repeatedly interrupted me, spoke over me, and stood over me intimidatingly. Instead of listening, he just offered me free tickets, which I declined. I simply wanted to provide feedback, but he wouldn’t let me finish. I left without taking any tickets, as I wouldn't return or spend more money here.

1
Date of experience: Nov 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More