This was a very unsatisfactory experience. My wife took a few photos inside the cinema for personal use without any prior warning. Staff quickly approached us, labeled the action as "illegal," forced us to delete the photos, and removed us from the screening. Even though we fully complied and did not record any video, we were not permitted to return to the film and were denied a refund. The response was entirely excessive and demonstrated a lack of basic customer service. A simple warning could have easily resolved the issue. I cannot recommend this cinema due to how this situation was managed.
Claim your business profile now and gain access to all features and respond to customer reviews.
