These individuals are clearly aware they are scamming people. I purchased tickets for a show and bought refund insurance, just in case. When I requested a refund due to work commitments, they asked for proof. After providing my travel details, they claimed it wasn’t sufficient and demanded a note from my boss on company letterhead. It’s absurd to think I wanted to miss that show! I even reminded them that I paid for insurance. After I expressed my frustration, they stopped communicating altogether. I recommend never buying tickets from this service.
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