Genuinely the absolute worst ticket seller I have ever had the displeasure of working with. I purchased tickets with insurance and out of the blue we literally lost our news director overnight and had a company re-brand announced meaning *everyone’s* time-off requests were rejected and canceled and we all have to have flexible schedules for time to travel at any given notice and they said it wasn’t enough. I spoke with my supervisors *multiple* times about working something out and it genuinely isn’t possible unless I outright lose my job and pay thousands of dollars to exit my contract. Completely generic and rude responses with every email exchange. I don’t care what show it’s for — never using this garbage service ever again and I really urge others to do the same.
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