Astounded at the lack of customer happiness actually. I had a product that I returned within the window. I sent it back in my own packaging and Australia post envelope and have been refused a refund. They have agreed that as I sent it that way, I wouldn’t have been able to “opt” (nor did I see it) on the packing label my preference but they did the credit by default and said I couldn’t get my money back. In this financial climate and in this instance where the service guy said “oh you wouldn’t have selected it then” to just say too bad and hold my money is disgusting.This is an internal system error they can fix. They are refusing. There is no way I want to ever shop with Showpo again. The two agents were so unfriendly and unhelpful. Just a money grabbing business. Def lost a customer in me! Many ecomm businesses make it so easy and nice to return and exchange. Not these guys
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Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!
