WAITED ALMOST 2 MONTHS FOR A REPLACEMENT ITEM THAT WAS NEVER SHIPPED OUT: Bought an item on 7/1/23 and received it broken on 7/15/23. I reached out to customer service right away to get a replacement and was told an email with a prepaid shipping label would be sent right away. A week later and the email never came and I had to reach out to customer service to send it again. THEN, they didn’t ship my replacement out until I contacted their customer service AGAIN letting them know I saw that the broken item made it back to their wear house a week prior (I had tracking on it). They told me it would be shipped out immediately. HOWEVER… 2 weeks later I contacted customer service AGAIN, because my replacement item was nowhere to be found, and they told me that someone messed up and never processed the replacement but now it’s too late for them to send me another item as it was intended to be worn 2 days from now on 8/25… it’s not brain surgery, it’s a replacement!
Claim your business profile now and gain access to all features and respond to customer reviews.
Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!
