My advice would be never to use this company. They are the most unsympathetic cold-hearted people. After using their service for many years I explained to them on more than one occasion that the company I work for has been facing financial difficulties and asked for their help to cut costs. They wouldn't reduce down the number of site visits or let us give one box back and said that we had to see the contract through. We not surprisingly fell behind on payments and after I explained again they decided to go straight to adding court fees, daily intersest and a threat to pay within seven days or we will be going to court. It's nice that they have the luxury to sleep well at night and feel safe in their jobs. I on the otherhand am not so fortunate. Taking legal action and offering no help is only stressing out everyone I work with even more when we are already facing a brick wall. We really did hope we could find some sort of solution with a payment plan but Shred-it is only interested in taking the company down. I would advise people never to use them because you never know what situation you could be facing in the future and this company doesn't have a heart or give a damn.
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