I placed a preorder in 2024 for a figure set to release in Q1 2025, thinking the company needed more time for stock. However, my preorder was overlooked. I requested them to source the item, and after more than a month, I was informed it was 'delayed.' I could have obtained the item from Japan but chose to support local businesses. Ultimately, I requested a refund after they prolonged the issue. I had to email them multiple times to make progress. I won’t shop with them again, and I advise others to consider this if they want to avoid hassle. The preorder section seems to have vanished from their website; I wonder why?
Claim your business profile now and gain access to all features and respond to customer reviews.
