I placed three consecutive orders with the service: one for my grandson's 10th birthday, another for my granddaughter's 12th birthday, and 18 for my book club yearbook. The birthday books arrived perfectly. However, the yearbooks had blank pages at the end of all 18 copies. The company refunded my money for those 18 and also provided a discount on the reprinting of another 18. I can always rely on this service to deliver quality products and to treat their customers with fairness.
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