I signed up for a year-long, month-to-month account. After 6 months, I had downloaded all the relevant photos I needed and requested to cancel the rest of my subscription. They told me I could, but I would still have to pay half of the remaining balance of the extra year. To make matters worse, they extended my subscription without my consent and began charging for a second year. I never agreed to this, and it’s a terrible way to conduct business.
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