shutterstock.com

1.1
1.1 Based on 81 reviews

Search and select from millions of high resolution royalty free images, stock photos, vector art, and stock photography....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

81 Reviews

5 Star
1%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
96%

All Reviews

Filter Reviews

Review Time

Jayne Morris
Deceptive Pricing Structure

I thought I was paying a total of $29 per year, but it was actually $29 each month! When I found out, I tried to cancel, which cost me $160 for early termination. I only received 3 downloads. Quite expensive for pictures! This service is definitely misleading, and I warn others to avoid their traps!

1
Date of experience: Dec 20, 2025
Ellen Johnson
Misleading Pricing Structure

I thought I was paying a total of $29 annually when it was actually $29 per month! Upon realizing this, I attempted to cancel, which resulted in a $160 early termination fee. I only got 3 downloads. These pictures are very expensive! This is undoubtedly a deceptive service, and I advise others to steer clear of their dishonest practices!

1
Date of experience: Dec 20, 2025
Jasper Bell
Untrustworthy Subscription Practices

I signed up for a year-long, month-to-month account. After 6 months, I had downloaded all the relevant photos I needed and requested to cancel the rest of my subscription. They told me I could, but I would still have to pay half of the remaining balance of the extra year. To make matters worse, they extended my subscription without my consent and began charging for a second year. I never agreed to this, and it’s a terrible way to conduct business.

1
Date of experience: Dec 20, 2025
Kroxio
A Clear Scam!

This service is a scam! They charged a cancellation fee when I never intended to subscribe in the first place! It's disgraceful and shameful.

1
Date of experience: Dec 14, 2025
Lisanaula93
Misleading Unlimited Downloads

The subscription claims to offer Unlimited Downloads, but you can't actually download all the photos, as they limit it to 100 per day. I did manage to get a refund, but the service is subpar. The support team is unhelpful, and they treat customers like mere cash sources. I do not recommend them.

1
Date of experience: Dec 12, 2025
Maverick Kelly
Terrible Customer Service

I experienced the worst customer service and platform.

1
Date of experience: Dec 12, 2025
Posy Anderson
Tricked into a Subscription

I was misled when I signed up for a free trial for a month-to-month subscription. I was told I could cancel anytime, yet they charged me $100 for the first month and attempted to charge extra for any footage I downloaded. Now, they are demanding over $500 to cancel further monthly charges. Finding the cancellation page was nearly impossible.

1
Date of experience: Dec 10, 2025
AM55
Fees for Account Deletion?

Charging fees to delete your account? What a scam. I wasn’t even aware I signed up for this service, which was already a red flag, and now I face outrageous fees to delete my account? This service should be shut down.

1
Date of experience: Dec 09, 2025
Henry Howard
Difficult Subscription Cancellation

I don't consider myself a problematic customer, but my experience with this service has been the worst. I found their pricing to be excessive, but that was acceptable. The real issue arose when I tried to cancel my subscription. If you cancel before the year is up, you must pay upfront for all pending monthly payments, and you lose access to the service during that time! There’s no option to cancel auto-renewal. If you want to use the credits you paid for, you must remain subscribed and remember to cancel at the exact date. They charged me anyway, and after multiple attempts to reach them, I was told those were the conditions I agreed to. I never agreed to an endless subscription that is nearly impossible to cancel! I finally canceled and paid the fee, as I had no other choice. Please don’t fall into this trap like I did.

1
Date of experience: Dec 05, 2025
Reuben Wilson
Money Theft

They are stealing my money. Now I have to pay 500 euros just to stop being scammed.

1
Date of experience: Dec 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More