Avoid Shysilk at all costs; this has been a complete nightmare from start to finish. I ordered based on their promise of "Free Returns," but that is a blatant lie intended to trick customers. The products I received are incredibly poor quality, feeling more like cheap plastic than the silk advertised. When I reached out to complain, they refused to provide a return slip or any assistance. Instead, they demanded that I pay for international shipping to China, which costs nearly as much as the items themselves. This hidden requirement was never mentioned during checkout and is a total breach of trust. Their customer service team is unhelpful, dismissive, and clearly trained to avoid issuing refunds. I feel completely scammed by a company that hides behind fake guarantees and substandard merchandise. Do not be fooled by their polished website; the reality is a cheap product and a fraudulent return process. Save your money and your sanity by shopping with a reputable brand that actually honors its word.
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