We rented a car in Pisa through SRC Cars and had a terrible experience from start to finish. First, they gave us a very old, worn-down Fiat 500 – nothing like what we expected. It had no proper accessories, and the overall condition was poor.At pickup, they pushed us aggressively to pay extra for “better insurance,” using scare tactics and unclear explanations. We felt pressured and ended up paying the additional amount just to be safe, though it felt completely unethical.We carefully photographed the car before driving off and treated it with extreme care – it was parked in a garage the entire time. Upon return, they told us to go inside the reception while they inspected the vehicle. Moments later, they came in and claimed there was a small dent on the side – something we absolutely did not cause.We strongly suspect they caused the damage themselves while we were inside. The whole situation felt like a setup – dishonest and manipulative.This company is not trustworthy, and what they’re doing is simply disgusting. I’m seriously considering taking further action and reporting this behavior because no one deserves to be treated this way.I do not recommend renting a car here at all.They charged us €245 for a 1 cm, miniature dent, which – I still firmly believe – they caused themselves while we were inside the office.It’s truly unfortunate that companies like this ruin people’s holidays just to make extra money through dishonest means.Absolutely disgraceful.
Claim your business profile now and gain access to all features and respond to customer reviews.
SRC Rent Car è un noleggio auto e minivan senza conducente a breve termine, presente nei maggiori poli turistici della Sicilia, Toscana, Lombardia e Piemonte con l'esclusivo servizio di noleggio anche senza carta di credito. SRC inoltre ha creato il servizio Next To This Ability dedicato a persone con disabilità in possesso di patente speciale che necessitano di noleggiare un'auto. Sono a disposizione anche i servizi PET VOYAGE che permettono di portare con se il proprio animale domestico e NEXT TO YOUNG che permette il noleggio anche a giovani neopatentati. See more
