On October 31st, I bought a Siemens vsx41a322 model vacuum cleaner from Bursa-Mudanya (Turkey) Siemens dealer. Right out of the box, and found that it was a defective product, I called the technical service and requested a refund, but technical service said that he could only repair it and not change it. I called my dealer, he did not accept the replacement, he says he will replace the part only as service guarantee. The product is defective and needs to be changed.İ am still awaiting a solution from Siemens Turkey but there is no progress at all. i completely regret buying Siemens and will never use it again if the issue isnt resolved.
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