Called them for a problem to the ice dispenser of my fridge.They send me a technician saying that they will charge me £109 !The technician came, identify the problem straight away as it's a common problem! And told me that he have to order the piece to change and will come back in a few days. After a few days he came back, dismantled the panel of the fridge to have access to the piece to change, went to his van , came back, consulted his tablet and realised that the piece is not available anymore from Siemens and told me that he couldn't do anything but he could try to glue it !!! (It didn't work at all! What a surprise!)Are we serious? How couldn't he know before coming that the piece was unavailable??? I very much suspect him to come just for collecting the £109 charged from Siemens!!!He even told me to check on eBay if I could find the piece, thing that I did and found it! But I'll definitely not ask them to come to install it, will do it by myself!!!Shameful, unreliable and useless!
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