Garbage customer service. Had customer down, losing thousands by the hour. I needed a trial copy of software that is a decade old and makes them ZERO money. (They offer trial versions of ALL their TIA Portal.) Their answer was to reach out to a sales person and wait days to hear back. Not an acceptable answer. This companies customer service has fallen off a cliff the last five years. Might as well pay for AB if you are going to be left with ZERO support without multi-thousand dollar service contracts. Use Automation Direct if you want good service and good products.
Claim your business profile now and gain access to all features and respond to customer reviews.
Electrification, automation and digitalization require innovative solutions: Discover Siemens as a strong partner, technological pioneer and responsible employer.
