I used to order from Sierra Trading Post years ago and never had a problem. Something must have seriously changed over there though. I just tried to buy a pair of winter boots and twice they canceled the order. The cancelation email came with a phone number to call. The rep the first time said she thought it was my billing address even though I had been billed. So I double check my billing address (it was correct) and I tried again. Canceled again. Billed again. This time the rep said it was something to do with me having a new account (which I set up to get free shipping) and the next time I order I need to place the order then call them so they don't cancel it. What? So why just cancel it and not reach out to me first? And they charged me both times! The charges are still on my account and they said they won't be refunded for 7 days!! Is this some sort of scam?
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