Ordered a pair of ski pants (and a pair of socks to get the free shipping) for my daughter. Placed order 1/21 and got a confirmation email items shipped. Received ONLY the socks on 1/30- no ski pants. I contacted Sierra customer service via email inquiring about the ski pants (can only get a real person M-F 9am-6pm EST) that indicated they occasionally oversell an item. No communication about the ski pants selling out despite my order confirmation they were purchased- so we waited patiently for them to arrive for 10 days. Here we are needing those ski pants (that were ordered with ample time to arrive) and no pants. Will never order from them again!
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