Placed two orders, Sierra without prompting canceled both of them. They claim my billing info could not be verified but each time I triple checked that all my info was right. I think that it's because my shipping address is different from my billing, but of course customer service was unhelpful and wouldn't tell me what the actual problem was. Edit: even though they canceled my orders because they claimed they couldn't verify my billing details, they still fully charged me for both of my orders and have not given me a refund. AVOID!
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