I purchased a pair of shorts at the Sierra Trading Post store on 8/8/25. On 8/9/25 I noticed the exact same pair of shorts was on sale for $7 less. I called the manager of the store and she said as long as the item code was the same, I could get a price match and credit. I went to a STP store on 8/15/25 and they refused to honor the promise made by their manager and they were rude and condescending. They said it is not their policy. I wrote a complaint to STP customer service and they also stated that's just "not something that they do." It's not really the money, but the principle--the manager agreed to honor the price, it was the exact same pair of shorts with the exact same product code, discovered within 12 hours and they refuse to even give a store credit. Their solution was for me to return the item and buy it again, incurring more shipping and extra charges.
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