I placed an order online in December of 2023 and forgot to pick it up so the order was canceled. Instead of refunding my money to my card i purchased it on, they issued me a gift card, which took 3 months for them to refund me at all. Then they sent me an electronic gift card and the link wouldn’t open to view the gift card/use it. I have contacted customer service MULTIPLE times and they continue to give me the run around. They keep telling me to call Cashstar and Cashstar says they can’t help either. Today they finally said that they will have management cancel that gift card and send me a new one so i can use it, but it’ll take 5 more days. Absolutely absurd and would not recommend buying from them because you’ll never get your money back if you have to return it.
Claim your business profile now and gain access to all features and respond to customer reviews.
