I am extremely disappointed with the customer service. It has been over two weeks since I requested a return label. Despite following all of their special requirements and staying within the required timeframe, I still have not received the return label.
Instead of issuing the return label, they offered me a 50% discount to keep the product, which I declined. After declining the offer, they still failed to provide the return label or process the refund.
This experience reflects very low service quality and poor customer satisfaction. If you are looking for a smooth and professional transaction, I would not recommend purchasing from Sierra Darien.
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Statement Label Clothing for Women.
