sierramadreresearch.com

3.2
3.2 Based on 20 reviews

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Ezekiel Anderson
The company is a scam.

The company is a scam and Better Business Bureau gives them an "F". They have no customer service. The same items can be found on Amazon 9x cheaper. I placed an order for four items and decided to cancel. I sent a total of 3 emails and 2 phone calls where a ticket was created to cancel the order. Three days later there is no response and I get another email from the company that the item sent. They had enough time to find, pack the item, and send it but not check their email for cancelation. Their policy: you can cancel before they send it otherwise you have to pay for return shipping AND the original shipping. What a scam.

1
Date of experience: Jan 08, 2025

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